Refund Policy
Dave Goliath Supply Company
Effective Date: 01/01/2026
At Dave Goliath Supply Company, we stand behind the quality of our products. If you are not satisfied with your purchase, please review our return and refund policy below.
1. Returns Eligibility
We accept returns under the following conditions:
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Items must be unused, unworn, and unwashed
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Items must be returned in original condition with all tags attached
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Returns must be requested within 15 days of delivery
Items returned that show signs of wear, damage, or alteration will not be accepted.
2. Non-Returnable Items
The following items are final sale and not eligible for return or refund:
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Sale or discounted items
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Limited edition or exclusive releases
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Gift cards
3. How to Start a Return
To request a return, contact us at:
returns@dave-goliath.com
Include:
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Your order number
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Reason for return
Returns sent without prior approval may not be accepted.
4. Return Shipping
Customers are responsible for return shipping costs, original shipping fees are non-refundable. We recommend using a trackable shipping method
Dave Goliath Supply Company is not responsible for lost or damaged return shipments.
5. Refunds
Once your return is received and inspected, we will notify you of approval or rejection.
If approved:
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Refunds are issued promptly to the original payment method
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Processing time: 5–10 business days, depending on your payment provider.
6. Exchanges
To ensure the fastest turnaround, we handle size or style changes through returns rather than direct exchanges. Simply initiate the return of the original item within 15 days of delivery and proceed to place the new order for your preferred selection. Approved returns are processed promptly so you can reorder without waiting. All returns require prior authorization.
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7. Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us within 48 hours of delivery with clear photos. We will resolve the issue promptly.
8. International Orders
International customers are responsible for:
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Return shipping costs
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Customs duties, taxes, or import fees
Refunds will not include duties or taxes paid to customs authorities.
9. Right to Refuse Returns
We reserve the right to refuse returns that do not meet the conditions outlined above or show signs of misuse or abuse of this policy.
10. Contact Information
For questions regarding returns or refunds, contact:
Dave Goliath Supply Company
Email: collective@dave-goliath.com